Description: Nofio1 Head unit is in a less than ideal state for the wireless performance to work properly
Possible causes:
- Distance between the Nofio1 Head unit and Nofio1 Base unit are a considerable amount away from each other. Outside possibly our recommended play area.
- Metal objects around the Nofio1 Base/Head unit antennas.
- Metal objects in-between the Nofio1 Base and Head units.
- Wi-Fi interference from a device on the same Wi-Fi channel as the Nofio1 units
Resolution:
- Move closer and within the recommended play area space for Nofio1 Units.
- Move away any Metal objects which are placed close to the Nofio1 Base/Head antennas. Do not cover the antennas with any metallic materials.
- Move away any metal objects that are placed in-between the Nofio1 Base/Head units.
- Restart base device.
- If any problems persists after attempting resolution, please contact support team. Capture diagnostic report to append to ticket.
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